Senior Manager (HR Shared Services and HR IT)

Info-communications Media Development Authority

Senior Manager (HR Shared Services and HR IT)

Info-communications Media Development Authority

Job Nature: Permanent, Contract

Position Level: Manager, Senior Manager

Job Category: Government Sector/Civil Service, Generalist, IT-Software/Development

Qualification: Bachelor's / Honours

Salary: Login to view

As a Senior Manager of HR Shared Services and HR IT, you will be leading a team to deliver a variety of HR services, from routine HR operations to data management and transactions. You will also be taking charge of the HR IT roadmap and implementing technology-driven enabling solutions for the entire HR value chain and execution of Strategic Workforce Planning.



  • Lead the HRSS team to provide continuous and seamless day-to-day HR operations and manage all aspects of HR data management and transactions.
  • Review and enhance HR business processes, leveraging digital technology.
  • Ensure integrity and accuracy in data management and appropriate internal procedures and controls are in accordance with the SOP. In addition, plan and execute HR data and technology solutions to support HR analytics capabilities.
  • Plan and execute new or revised HR policies, HR programmes, welfare and benefits administration.
  • Analyse current HR processes and systems and make recommendations for process & system transformation through automation and enhancement of systems.
  • Manage projects involving HR processes, HR systems and/or HR data to ensure collaborative and timely delivery of outcomes.
  • Manage and assist with functional requirements gathering, development, testing, implementation and support of various HR effective projects/processes.
  • Work with IT and vendors to evaluate requirements, discuss solutions and develop plan of approach inclusive of analysing existing processes, make recommendations to better streamline overall processes and be involved in change management efforts.
  • Stay current on relevant HR technology trends and best practices and identify opportunities for productivity improvements, transforming and streamlining HR processes.
  • Work with the Strategic Workforce Planning team to develop and implement enabling solutions to support execution of strategies.



  • Background in HR/IT specialisation preferred with a minimum of 5 years in HR operations and/or HR systems roles.
  • Good knowledge of SAP is an added advantage
  • Capacity to analyse business processes holistically and assess impact on changes to process.
  • Ability to manage HR projects independently and to leverage contributions of other team members to accomplish projects.
  • Good written and verbal communication skills required.


Position will commensurate with experience.
Only short-listed candidates will be notified.

Company Overview

Info-communications Media Development Authority offers a rewarding career that gives you a front seat in the fast-changing infocomm media sector, where technology and content are shaping the way people view the world more than ever.
We offer a wide range of opportunities, where talented individuals and teams can make a difference. Whether you are developing a telecommunications policy affecting consumers or spearheading a scheme to nurture budding media talents, each member of IMDA contributes towards driving innovation, enhancing productivity for economic growth, and improving the quality of life for all Singaporeans.
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