Bellhop (Ancillary)

Marina Bay Sands Pte Ltd

Bellhop (Ancillary)

Marina Bay Sands Pte Ltd


Job Nature: Permanent

Job Category: Hotels/Integrated Resorts

Qualification: Bachelor's / Honours, Masters / PhD

Salary: Login to view


JOB SCOPE

  • Handle luggage including long-term/short-term storage for both arriving and departing guests with the support of luggage handling equipment such as birdcage trolley. This includes proper handling, tagging, recording, storage and delivery of luggage.
  • Rotate to perform duties at the curb and work closely with Bell Captain and Supervisor at the driveway to ensure seamless arrival and departure guest experience.
  • Deliver incoming items to the guestrooms at the request of Guest Services Dispatcher/Supervisor/Captain or/and guests.
  • Maintain the tidiness and cleanliness of the luggage rooms and luggage trolleys.
  • Attend to basic guest enquiries pertaining to tourist information.
  • Sort and deliver the requested daily newspapers to all VIP rooms, suites and scheduled rooms.
  • Direct/Relay guest requests and queries to the appropriate department for follow up.
  • Work closely with other departments to provide unforgettable memories for our guests.
  • Perform any other duties and responsibilities as and when assigned by the Management.

JOB REQUIREMENT

  • Prior experience in the same capacity is an advantage.
  • Minimum secondary education
  • Excellent guest relations, and communication skills
  • Candidates must have a fair command of spoken and written English
  • Well-groomed and professional disposition