Perm Customer Service (Call Center / $3000 - $4000) SWA

Recruit Express Pte Ltd

Perm Customer Service (Call Center / $3000 - $4000) SWA

Recruit Express Pte Ltd


Job Nature: Permanent

Position Level: Experienced

Job Category: Call Centre

Qualification: Bachelor's / Honours

Salary: Login to view


Monday - Friday, 9-6pm 
Salary: $3000 - $4000

Job Duties:

  • Analysing clients’ data and feedback, turn into onboarding and retention strategies and feed into the product road map.
  • Assist customers to their business needs.
  • Communicate with customers by telephone, email, live, chat, remote team viewer and online portal.
  • Drive adoption and outcomes leading to renewals and expansion
  • Investigate the cause of the problem; select and explain the best solution to solve the problem, expedite correction or adjustment, follow up to ensure resolution
  • Resolve product or service problems by tending to the customers’ needs

Qualifications & Experience
• Minimum Bachelor’s Degree required
• 1-3 years customer support experience
Interested candidates please send me your resume in Ms word attn to Aslin Wong Mun Ning (R1326393) / EA: 99C4599

Company Overview

 
Singapore’s Largest & Most Preferred Recruitment Company!
As a premier leading recruitment consultancy in Singapore, our success has been a result of our focus in facilitating the success of our Clients in business whilst enhancing the career opportunities for our Candidates.

With our swift expansion across the region, we now have offices in Singapore, Taiwan, Sydney, Kuala Lumpur and Hongkong as well as a partner network in Shanghai and Japan.

We serve with distinction and provide comprehensive staffing needs. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services.

EA Licence No.: 99C4599
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