Contact Centre Manager - Up to $3500 / Govt Hotline / Rotating Shift /spslip

ScienTec Personnel

Contact Centre Manager - Up to $3500 / Govt Hotline / Rotating Shift /spslip

ScienTec Personnel


Job Nature: Permanent, Contract

Position Level: Experienced, Manager

Job Category: Call Centre, Government Sector/Civil Service, Customer Service

Qualification: Bachelor's / Honours

Salary: Login to view


• Project: Government 

• Salary: Basic + Incentives + Allowances + Bonus
 Location: East
• Working Hours: Rotating AM/PM shifts, 5 days per week (including weekends & PH)  

 

Responsibilities:

  • Manage a team of Customer Service Executives in handling phone-in enquiries and feedback from members of the public
  • Handle client's queries as well as escalation cases 
  • Manage manpower allocation

Requirements:

  • Nitec / Diploma in any field 
  • Minimum 3 years of call centre experience with at least 1 year of supervisory experience 
  • Able to commit to shift hours

 

Interested applicants, click "Apply Now" or email your detailed resume to [Click Here to Email Your Resume]

 

We regret to inform that only shortlisted candidates will be notified.

 

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

 

Lim Peiling (Serene) | R1654066
ScienTec Consulting Pte Ltd (Scientec Personnel) | 11C5781

Company Overview

ScienTec Personnel (a division of ScienTec Consulting Pte Ltd) is a multi-award winning recruitment agency specialising in general staffing for permanent, temporary and contract positions across all industries. Since its inception in 2001, ScienTec Consulting has redefined the standards of HR services by transforming organisations across Asia Pacific with its 4 principal services: Staffing, Executive Search, Outsourcing and HR Consulting. The group's 20 industry awards including Best Candidate Experience at Asia Recruitment Awards 2016 and Best Recruitment Consultant at Global Recruiter Awards 2016, and its more than 600 testimonials are the results of its high service standards centered on its core value of 'People First, Always'.
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