Customer Service Executive (Public Healthcare)

Recruit Express Pte Ltd

Customer Service Executive (Public Healthcare)

Recruit Express Pte Ltd


Job Nature: Permanent, Contract

Position Level: Entry Level, Experienced

Job Category: Call Centre, Customer Service, Clinical/Medical

Qualification: Bachelor / Honours

Salary: Login to view


Job Scope 

  • Liaise with and monitor service level of Outsourced Contact Centre, including preparing statistical reports for contact centre operations
  • Handle enquiries for GP Hotline
  • Handle MGP related MP appeals
  • Service audits on calls and  provide detailed incident report on the interactions.
  • Any other Administrative Duties (prefer to keep generic instead of specifics as admin duties is quite wide)  

Requirements

  • Minimum Degree in any discipline, preferably healthcare related
  • Minimum 2 years’ experience in Contact centre with 1 year in Team Leader role preferred
  • Proficiency in MS Excel and Powerpoint

All Interested candidates are invited to email your resume in MS Word format to:

[Click Here to Email Your Resume]

Attention to: Tricia Goh 

Please include your full working experience, education background, notice period, expected salary.

Tricia Celestine Goh (R1981653) 

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.


Company Overview

 
Singapore’s Largest & Most Preferred Recruitment Company!
As a premier leading recruitment consultancy in Singapore, our success has been a result of our focus in facilitating the success of our Clients in business whilst enhancing the career opportunities for our Candidates.

With our swift expansion across the region, we now have offices in Singapore, Taiwan, Sydney, Kuala Lumpur and Hongkong as well as a partner network in Shanghai and Japan.

We serve with distinction and provide comprehensive staffing needs. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services.

EA Licence No.: 99C4599
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